Create value for customers and provide first-class products and services in the global marketplace
To achieve this quality policy, we promote the following activities
1) Satisfy the requirements and continuously improve the effectiveness of our quality management system
2) Establish quality activity policies and quality objectives at each level and review them from time to time.
3) Communicate and ensure the entire organization understands the quality policy.
4) Review the appropriateness of the quality action policy at management reviews.
The said quality policy expresses the division's attitude towards quality and its willingness to enhance customer satisfaction.
We will make sure that all employees understand the above policy, and with the participation of all employees and in cooperation with related partner companies, we will continue our efforts for improvement to benefit our customers, our company, and society through the operation of this quality management system.
Sumitomo Heavy Industries, Ltd.
General Manager, Mechatronics Division